The online store spaceshop.gr is an online product sales store created by the siteGraph company, which in Greece.

The website of the "spaceshop" store aims to inform consumers about its products, giving them the possibility to place their order online.

Access to it and its use are subject to the following terms and rules, which override any contrary express or implied agreement between the "spaceshop" store and its user-visitors.

The store takes every reasonable measure so that the data and information contained on its website are complete, accurate and reliable. The store does not guarantee the correctness, completeness, accuracy and reliability of the above information and is not liable to the users for any damage due to their incorrect and inaccurate nature. The store reserves the right to modify its website, to add, modify and remove any element and information included in it without notice. It still reserves the right to modify these terms at any time. Your access to the store's website confirms that you have understood the terms hereof and fully agree with them. For any dispute arising from the use of the services herein between the user and the store, Greek law is applicable and the courts of Thessaloniki are competent.

Furthermore, you can apply for the out-of-court resolution of the dispute to the independent authority "Consumer Advocate", at the online address http://www.synigoroskatanaloti.gr/ or to the European Alternative Dispute Resolution Body, on the relevant Online Dispute Resolution platform – ODR) of the European Commission: http://ec.europa.eu/consumers/odr

ORDER

The conclusion of a valid order is possible as long as the consumer is legally competent according to the Greek Civil Code, i.e. if he has reached the age of 18 and is not under judicial support regarding the conclusion of a sales contract.

The order is placed:

A) Via electronic order by following the following steps:

The consumer registers on the store's website by filling in the corresponding form with his name and e-mail address while also defining his personal access code on the website. He will then receive a message from the store in his e-mail confirming his registration.

In order to place an order, fill in the relevant form with the necessary information to conclude the contract.

Completion of the order takes place with the unreserved acceptance of these Terms of Use and its Final Submission. Until the point of Final Submission, the customer can cancel the order to be completed at any time. From the moment of the Final Submission onwards, the cancellation is carried out in agreement between the customer and the store either by phone or via email to the address info@spaceshop.gr with the indication "Order Cancellation" and its code, as long as the order has not been shipped yet. In the event that the order has been shipped, the return costs are borne by the customer.

After sending the order form, the consumer receives a copy of the order, which he can save and/or print, which includes:

the full name and address of the store.
τα ουσιώδη χαρακτηριστικά του αγαθού.
την τιμή, την ποσότητα και τις δαπάνες μεταφοράς καθώς και το φόρο προστιθέμενης αξίας, εφόσον δεν περιλαμβάνεται στην τιμή.
τον τρόπο πληρωμής, παράδοσης και εκτέλεσης.
τη διάρκεια ισχύος της προσφοράς ή της τιμής.
το δικαίωμα υπαναχώρησης, και ειδικότερα τους όρους και τον τρόπο άσκησης του δικαιώματος, και σε χωριστό έντυπο υπόδειγμα της δήλωσης υπαναχώρησης.
πληροφορίες σχετικά με την εξυπηρέτηση μετά την πώληση και τις υφιστάμενες εγγυήσεις.
τον κωδικό της παραγγελίας με τον οποίο μπορεί να παρακολουθεί την πορεία της παραγγελίας του.

B) Via e-mail, by sending a message to the e-mail address info@spaceshop.gr or by following the relevant application of the website in the contact option, where you fill in the corresponding form. The method in question consists in the case of ordering a personalized item, which requires either modification or special construction by the store (e.g. wedding rings or modification of a ring in a specific number). Following your message we will contact you personally through any suitable means in order to achieve the best and fastest possible service.

Intellectual property rights

The content of this website is the intellectual property of the ¨spaceshop¨ store. The distinguishing title, the trademark and the name of the site, in which the website is posted, are the property of the store. All information, text, graphics, design, software and original photographic material are the intellectual property of the store and are protected under relevant provisions of Greek and European law. Any act of reproducing, distributing, modifying or using them for commercial purposes is prohibited without the prior written permission of the ¨spaceshop¨ store.

Right of return/replacement

In the event of a real defect or lack of agreed quality, the buyer is entitled alternatively without charge to a) repair of the product or b) its replacement or c) a reduction of the price proportional to the defect or d) withdrawal from the sale.

The consumer has the right to demand, free of charge, the correction or replacement of the product if:

The order is executed incorrectly, i.e. an item other than the one ordered or the wrong quantity or defective product or damaged packaging is delivered.
The consumer must contact the store within 48 hours of receiving the product by phone or email info@spaceshop.gr, in order to point out the problem and approve its return.

If it is a product that does not correspond to the order, that it has not been used and is in its packaging in the condition it was received.
In any case, the product must be returned with all the original accompanying documents (receipt of purchase, warranty, instructions for use) and in its original packaging.
Returns are made with the postal company that we will indicate to you for our customers and at the expense of the store.
Right of withdrawal. The consumer has the right to withdraw without reason within fourteen (14) calendar days, unless a longer period has been agreed, by returning the goods to their original condition, without incurring any costs, except for transport costs. This period starts from the receipt of the products. In case of exercising the right of withdrawal by the consumer, the supplier is obliged to return the sums paid by the consumer within fourteen (14) calendar days.

The exercise of the right of withdrawal by the consumer is possible if:

Spaceshop tags and product tags have not been removed or damaged in any way.
All documents accompanying the product, such as the warranty, instructions for use, and proof of purchase, are returned.
The product is shipped in the packaging in which it was received.
An e-mail is sent to the address info@spaceshop.gr indicating return and reference to the order code.
The ¨spaceshop¨ store bears no responsibility for any loss or damage to the product during the return transport.

In the event that the products are returned damaged or incomplete, the ¨spaceshop¨ store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products, and to unilaterally offset his claim against the claim the customer's.

In case of timely cancellation of the order, the money will be returned depending on the way the transaction was completed and the payment was made. In particular, transactions using a credit card will be canceled while in the case of cash on delivery, the money will be deposited into the account indicated by the customer.